Shipping & Delivery Policy

Shipping Policy

Shipping Origins:
1. Store Pickup: You have the option to pick up your order from our physical store located at:
C-502 Sushant Lok Phase I, Sector 43, C502, 122002 Gurugram, Haryana, India

Shipping Zones:
1. Domestic Shipping: We offer shipping services within India.
2. International Shipping: We also offer international shipping to the following countries:
- United Arab Emirates
- Austria
- Australia
- Belgium
- Canada
- Switzerland
- Czechia
- Germany
- Denmark
- Spain
- Finland
- France
- United Kingdom
- Hong Kong SAR
- Ireland
- Israel
- Italy
- Japan
- South Korea
- Malaysia
- Netherlands
- Norway
- New Zealand
- Poland
- Portugal
- Sweden
- Singapore
- United States

Shipping Rates:
1. Domestic Shipping:
- Standard Shipping: ₹100.00 INR
- Free Shipping: Orders over ₹2,500.00 INR are eligible for free shipping.
2. International Shipping:
- Standard Shipping: ₹200.00 INR
- Free Shipping: Orders over ₹3,500.00 INR are eligible for free shipping.

Shipping Restrictions:
- Prohibited Items: We do not ship items that are prohibited by law or dangerous for transport. This includes but is not limited to hazardous materials, weapons, illegal substances, and other restricted items.
- Customs and Duties: For international orders, please be aware that customs duties, taxes, and fees may apply. These fees are the responsibility of the recipient and not included in the shipping cost. We recommend checking with your local customs office for information on potential charges.
- Shipping Addresses: It is your responsibility to provide accurate and complete shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses. Please double-check your address details before confirming your order.
- Delivery Times: Shipping times may vary depending on your location and the shipping method chosen. We make every effort to ensure timely delivery, but we cannot guarantee specific delivery dates.
- Tracking: You will receive a tracking number once your order is shipped, which can be used to monitor the progress of your delivery.
- Delivery Issues: In the event of delivery issues, including lost or damaged items, please contact our customer support team within [insert number of days] days of the expected delivery date. We will assist you in resolving the issue to the best of our ability.
- Holiday Delays: Please be aware that during holiday periods, there may be delays in shipping and delivery due to high order volumes and carrier limitations.

Contact Information:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us:
Phone: +918009717766

We hope you enjoy your shopping experience with us, and we appreciate your trust in our services. Happy shopping!